Open Today: 09:00 - 18:00
Open Tomorrow: 09:00 - 18:00

*Individual stores may vary under the opening hours

In order to improve the experience here at Ankerside Shopping Centre, we have the following facilities available for our shoppers to use.

In addition to Male & Female toilet facilities we offer:

  • 2 Accessible Facilities (Radar Key required – These are available to purchase from Shop Mobility, or alternatively Cleaning Team staff can provide assistance.)
  • 2 Parent and Infant Rooms
  • Parent & Baby Toilet Facilities
  • Weigh Scale & Public Telephones can be found in the mall adjacent to the toilet facilities.

As per the guidance from Government and Environmental Health the required distancing and cleanliness regime required for the toilet facilities to be a safe environment for our shoppers is currently not feasible, however, access will be made available for those in crisis. We apologise for any inconvenience caused.

Shop Mobility

You can find the Shop Mobility Office on Level 5 of the multi storey car park:
Tel: 01827 709392

A range of equipment, from wheel chairs to mobility scooters are available to hire, and prices start from £6 for the day. Find out more here.
The office is open:

Monday, Tuesday, Wednesday, Friday and Saturday

9:30 am – 12:30 pm

1:00 pm – 4:00 pm

*Services will be closed on Thursdays

Last booking at 4pm.


Ankerside Staff Members patrol the malls and are fully licenced and first aid trained.
The Security Office can be contacted below:
Security/Lost Property: 01827 60320

Car Park Management

For information on car park charges and passes, you can contact the car park team directly on 01827 63079.