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Following this summer’s refresh of the toilet facilities at Ankerside, the shopping centre has been honoured with a prestigious ‘Platinum Grade’ by the Loo of the Year Awards.

After receiving feedback from customers earlier this year that improvements to the centre’s washrooms would significantly enhance the visitor experience, the team at the Tamworth shopping centre sprang into action and spent a penny, or two, to make changes.

Over the course of a month the men’s, women’s and disabled toilets, along with the parent and toddler room were all given a new lease of life. This included doors being repaired and vibrant vinyls added to them and toilet seats were replaced, which helped to improve the spaces.

The baby changing and parenting rooms received a paint refresh, ocean-themed murals and artwork to create lovely, bright focal points for young children and babies to enjoy. To create a more comfortable environment in the facilities for disabled visitors, damaged handrails and radar locks were fixed. New signage has also been installed with a message stating that ‘not every disability is visible’.

Mark Burbridge, centre manager at Ankerside, says the team is thrilled with the results. “The upgrade of our facilities is truly wonderful, and it has turned out even better than we expected.

“The spaces now properly represent Ankerside and are of a high-quality standard that we are 100% committed to maintaining,” said Mark. “All the hard work has paid off in making sure customers who step through our doors each year have the most pleasant experience while visiting us, and it’s great to hear how much they appreciate what we’ve done.

“To then scoop the highest accolade of ‘Platinum’ status at the Loo of the Year Awards 2019 is the absolute icing on the cake. Fingers crossed for next month when we find out if we’ve won a national award.”

“We’d also like to say a special ‘thank you’ to our customers for their patience and understanding while these essential works took place.” He added.